Talking 'still the best form of communication'

The best way for managers to communicate with their staff is still through talking, despite the rapid rise of email and other forms of technology, one expert has noted.

Elizabeth Bacchus, director of thesuccessfulcv.com, said that the best way that managers can get the most out of people in sales jobs and other roles is for them to have plenty of face-to-face contact.

This will not only ensure that nothing gets lost in translation, but gives conversations a personal feel that is likely to leave the employee feeling they have a sense of purpose.

"Managers who provide regular feedback to their staff and an open door policy not only develop happier staff, but also long-term loyalty. Achievements need to be celebrated both on a department-by-department basis, but also as a whole company initiative," Ms Bacchus added.

The expert added that leadership by involvement is thought of highly by staff, so illustrating that managers are willing to "get their hands dirty" will also play a huge part in keeping workers onside.

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Posted by John Oak

Filed: 24-01-2012